Contact information

Contact Information

Last updated: February 2026

At Lashnetix, we are committed to providing prompt and helpful support to all of our customers. If you have any questions, concerns, or feedback, please don't hesitate to get in touch using the details below.

Customer Support

For all general enquiries, order questions, returns, and product support, please contact our customer care team at [email protected]. We aim to respond to all emails within 1–2 business days.

Business Enquiries

For wholesale, partnership, press, or collaboration enquiries, please reach out to us at [email protected] with the subject line relevant to your enquiry and a member of our team will get back to you.

Response Times

Our support team operates Monday to Friday. Enquiries received on weekends or public holidays will be responded to on the next available business day. During busy periods, response times may be slightly longer than usual and we appreciate your patience.

Before You Contact Us

To help us resolve your query as quickly as possible, please include the following information in your email where relevant — your full name, order number, and a clear description of your question or issue. If you are contacting us regarding a return or damaged item, please also attach any relevant photos.

Legal & Privacy

For any queries relating to our Privacy Policy, Terms of Service, or data protection, please contact us at [email protected] with the subject line "Legal Enquiry" and we will respond accordingly.

Our Details

Lashnetix

Email: [email protected]

2106 House Ave Suite 452
Cheyenne
WY
82001