Privacy Policy
Privacy Policy
At Velmordis Holdings LLC dba Lashnetix, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you shop with us. By using our site, you agree to the terms below.
1. Information We Collect
When you visit or purchase from our store, we may collect:
- Personal details: name, email address, shipping/billing address, phone number.
- Payment info: processed securely through Shopify and third-party payment providers (we never store your full card details).
- Order details: items purchased, preferences, and purchase history.
- Usage data: cookies, device info, and browsing activity for analytics and ads.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you (order updates, customer support, marketing if you opt-in).
- Improve our website, products, and customer experience.
- Prevent fraud and comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your data.
We may share information with:
- Shopify (to power our store).
- Payment processors (to handle secure payments).
- Shipping partners (to deliver your order).
- Marketing/analytics tools (Google, Meta, etc., if you accept cookies).
4. Cookies & Tracking
Our website uses cookies to personalize your shopping experience, remember your cart, and deliver targeted ads. You can disable cookies in your browser, but some features may not work properly.
5. Your Rights (General U.S. Customers)
You may have rights to:
- Access, update, or delete your personal data.
- Opt out of marketing emails at any time by clicking “unsubscribe.”
- Request we stop using your data (subject to legal/contractual requirements).
6. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request details about the categories and specific pieces of personal information we’ve collected about you in the past 12 months.
- Right to Delete: You can request we delete personal information we hold about you, subject to certain exceptions (e.g., order fulfillment, fraud prevention, legal obligations).
- Right to Opt Out: We do not sell personal information, but you may request that we never sell your data should our practices change in the future.
- Right to Non-Discrimination: We will never discriminate against you for exercising your privacy rights.
To exercise your rights, email us at [your support email] with the subject line “CCPA Request.” We may need to verify your identity before processing requests.
7. Data Security
We take reasonable measures to protect your data, but no system is 100% secure. Payments are processed through PCI-compliant providers like Shopify Payments, PayPal, etc.
8. Children’s Privacy
Our site is not intended for anyone under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted here.
10. Contact Us
For questions or privacy concerns, reach us at:
🏢 Velmordis Holdings LLC dba Lashnetix
1309 Coffeen Ave STE 1200, Sheridan, WY 82801